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Centre d’aide MondoPal logo

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How to track my order?

As soon as your order is validated and prepared by our warehouse, several emails will be sent to you to confirm your order, to inform you of the preparation of your pack, and then of shipping. You will receive a shipping confirmation email, where you will find your tracking number. With this number, you can visit Chronopost and follow your shipment step by step but also re-schedule your delivery, change delivery location and manage everything from A to Z.

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